{"id":1248,"date":"2025-01-20T10:27:04","date_gmt":"2025-01-20T10:27:04","guid":{"rendered":"https:\/\/ipraxis.asia\/?post_type=mto-course&p=1248"},"modified":"2025-01-20T10:57:14","modified_gmt":"2025-01-20T10:57:14","slug":"the-eq-advantage-mastering-workplace-excellence-through-emotional-intelligence","status":"publish","type":"mto-course","link":"https:\/\/ipraxis.asia\/?mto-course=the-eq-advantage-mastering-workplace-excellence-through-emotional-intelligence","title":{"rendered":"The EQ Advantage: Mastering Workplace Excellence Through Emotional Intelligence"},"content":{"rendered":"

Download Brochure<\/a><\/p>\n

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Date: 19 & 20 February 2025<\/strong><\/p>\n

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Time: 9am – 5:30pm<\/strong><\/p>\n

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Venue: The Empire Hotel, Subang<\/strong><\/p>\n

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“<\/i><\/b><\/span>Beyond skills. Beyond knowledge. Beyond ordinary leadership.<\/i>“<\/i><\/b><\/span><\/h3>\n

A<\/strong>ttend this highly rated programme and learn how to:<\/strong><\/span><\/p>\n

    \n
  • Understand Emotional Intelligence: <\/b>\n
      \n
    • Define Emotional Intelligence and its key components.<\/li>\n
    • Recognise the significance of EI in achieving workplace success.<\/li>\n<\/ul>\n<\/li>\n
    • Enhance Personal Emotional Intelligence: <\/b>\n
        \n
      • Develop self-awareness by identifying personal emotional\u00a0triggers.<\/li>\n
      • Strengthen self-regulation skills to manage workplace stress\u00a0and emotions effectively.<\/li>\n<\/ul>\n<\/li>\n
      • Foster Empathy and Communication: <\/b>\n
          \n
        • Understand and appreciate others’ perspectives to build trust and rapport.<\/li>\n
        • Enhance active listening and constructive feedback techniques.<\/li>\n<\/ul>\n<\/li>\n
        • Resolve Workplace Conflicts with EI: <\/b>\n
            \n
          • Apply emotional intelligence to navigate and resolve\u00a0workplace conflicts.<\/li>\n
          • Use empathy and effective communication to manage challenging situations.<\/li>\n<\/ul>\n<\/li>\n
          • Lead with Emotional Intelligence: <\/b>\n
              \n
            • Leverage EI to inspire and motivate team members.<\/li>\n
            • Create a collaborative and emotionally intelligent workplace\u00a0culture.<\/li>\n<\/ul>\n<\/li>\n
            • Develop Long-term Emotional Intelligence: <\/b>\n
                \n
              • Create a personalised plan for continuous EI improvement.<\/li>\n
              • Integrate EI principles into daily work practices and organisational goals.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                Course Fee:<\/strong><\/span><\/h4>\n

                Exclusive 2 + 1 Offer !<\/span><\/strong><\/h4>\n

                Register 3 participants for the price of 2 only !<\/strong><\/em><\/span><\/h4>\n

                Strengthen your organisation’s emotional intelligence\u00a0capabilities by enrolling 3 team members for the price\u00a0of 2 only ! Foster a more emotionally intelligent\u00a0workplace culture through collaborative learning\u00a0and aligned implementation of EQ practices. When\u00a0teams learn together, they grow together – creating\u00a0lasting positive change across your organisation<\/p>\n

                RM1800.00 nett \/ participant.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/b>RM3600.00 nett \/ group of three participants.<\/b><\/em><\/h6>\n

                Please Note: <\/b><\/p>\n

                  \n
                1. Investment includes programme attendance, course notes, luncheons, refreshments, certificate of achievement and all applicable taxes.<\/li>\n
                2. Full payment must be received before the start of the course.<\/li>\n
                3. For Group Attendance of 5 or more delegates, please call us for corporate rebates.<\/li>\n<\/ol>\n

                  Good for:<\/strong><\/span><\/h4>\n
                    \n
                  • Senior Managers seeking to enhance their\u00a0leadership effectiveness<\/li>\n
                  • Team Leaders and Supervisors responsible for\u00a0managing and motivating teams<\/li>\n
                  • HR Professionals involved in talent development\u00a0and organisational culture<\/li>\n
                  • High-potential employees being groomed for\u00a0leadership positions<\/li>\n
                  • Business Leaders aiming to create more engaged\u00a0and productive teams<\/li>\n
                  • Change Management Professionals guiding\u00a0organisational transformation<\/li>\n
                  • Customer-facing Managers working to improve\u00a0client relationships<\/li>\n<\/ul>\n

                    Introduction:<\/strong><\/span><\/h4>\n

                    Emotional Intelligence (EI) – the ability to recognise, understand, and manage our emotions and\u00a0those of others, has emerged as the cornerstone of effective leadership, team collaboration, and\u00a0organisational success. This transformation in workplace dynamics demands a new approach to\u00a0professional development.<\/p>\n

                    According to a recent Asian Development Bank study, 78% of Asian businesses report that emotional\u00a0intelligence is a critical factor in leadership effectiveness. Similarly, the World Economic Forum’s research\u00a0indicates that 90% of top performers globally possess high emotional intelligence, highlighting its crucial\u00a0role in workplace success.<\/p>\n

                    As Daniel Goleman, the pioneering researcher in emotional intelligence, noted: “In a high-IQ job pool,<\/p>\n

                    soft skills like discipline, drive, and empathy mark those who emerge as outstanding.”\u00a0This intensive two-day workshop equips participants with practical tools and strategies to harness emotional intelligence, fostering stronger relationships, resolving conflicts effectively, and creating\u00a0a positive work environment. Through immersive learning experiences, real-world case studies, and\u00a0hands-on exercises, participants will discover how to leverage EI to transform workplace dynamics\u00a0and enhance both individual and team performance.<\/p>\n

                    Don’t let emotional intelligence be the missing link in your leadership toolkit. Join us to unlock your\u00a0full potential and create lasting positive change in your organisation.<\/p>\n

                    Course Director<\/strong><\/span><\/h4>\n
                    \"\"
                    CHAN CHEE KENG (KEN CHAN)\u00a0 Fellow, Life Management Institute (USA)\u00a0 \u00a0Chartered Management Accountant (UK)<\/figcaption><\/figure>\n

                    Ken Chan is an accomplished leadership development expert with over three decades of experience in financial services and organisational transformation. As a certified MBTI trainer and emotional intelligence coach, he has successfully transformed hundreds of corporate leaders across Asia and Europe.<\/p>\n

                    His expertise spans leadership development, emotional intelligence, and strategic implementation, having held senior positions at prestigious institutions including Citibank, UOB, RHB, and Great Eastern. Under his leadership, Citibank achieved first place in the Citi-Global Customer Satisfaction Survey worldwide.<\/p>\n

                    Ken’s multicultural exposure through roles in Sydney, Hong Kong, Singapore, Jakarta, Manila, Bangkok, and Kuala Lumpur has equipped him with unique insights into cross-cultural leadership and emotional intelligence application. He has trained participants from over 30 countries, consistently delivering transformative results.<\/p>\n

                    As Principal Consultant at Citiken Training Services, Ken specialises in Leadership & Service Management, focusing on emotional intelligence and its practical application in business contexts. He holds fellowships from the Life Management Institute (USA) and is a Chartered Management Accountant (UK), complemented by certification in Design Thinking for Innovation from the University of Virginia.<\/p>\n

                    A Distinguished Toastmaster and past Division Director, Ken’s philosophy of “Making A Difference” has inspired countless professionals to achieve excellence through enhanced emotional intelligence and leadership capabilities.<\/p>\n<\/blockquote>\n

                    \n

                    Training Agenda<\/span><\/strong><\/h4>\n
                    Day One\u00a0<\/em><\/strong><\/span><\/h5>\n
                    BUILDING EMOTIONAL INTELLIGENCE\u00a0<\/b>FOUNDATIONS<\/b><\/h5>\n

                    Module 1: <\/b>Introduction to Emotional Intelligence (EI)<\/h4>\n
                      \n
                    • Overview of EI and its workplace significance<\/li>\n
                    • The five pillars of EI: Self-awareness, self-regulation,\u00a0motivation, empathy, and social skills<\/li>\n
                    • Discussion: Real-life examples of EI in action<\/li>\n<\/ul>\n

                      Module 2: <\/b>Enhancing Self-Awareness<\/h4>\n
                        \n
                      • Recognising personal emotions and their\u00a0impact on behaviour<\/li>\n
                      • Identifying emotional triggers in a professional\u00a0setting<\/li>\n
                      • Exercise: Emotional mapping and journaling<\/li>\n<\/ul>\n

                        Module 3:\u00a0<\/b>Strengthening Self-Regulation<\/h4>\n
                          \n
                        • Techniques for managing workplace stress\u00a0and emotions<\/li>\n
                        • Practising mindfulness and impulse control<\/li>\n
                        • Activity: Role-playing difficult workplace scenarios<\/li>\n<\/ul>\n

                          Module 4:\u00a0<\/b>Motivation and Workplace Performance<\/h4>\n
                            \n
                          • Linking personal goals with organisational\u00a0objectives<\/li>\n
                          • Cultivating intrinsic motivation in oneself and\u00a0others<\/li>\n
                          • Group exercise: Developing a motivational\u00a0action plan<\/li>\n<\/ul>\n

                            Module 5:\u00a0<\/b>Developing Workplace Empathy<\/h4>\n
                              \n
                            • Understanding colleagues’ emotions and\u00a0perspectives<\/li>\n
                            • Building trust and rapport through empathetic\u00a0communication<\/li>\n
                            • Case study analysis: Empathy in team conflicts<\/li>\n<\/ul>\n
                              Day Two\u00a0<\/em><\/strong><\/span><\/h5>\n
                              APPLYING EMOTIONAL INTELLIGENCE\u00a0<\/b> IN THE WORKPLACE<\/b><\/h5>\n

                              Module 6:\u00a0<\/b>Communication and Relationship\u00a0Management<\/h4>\n
                                \n
                              • Effective verbal and non-verbal communication<\/li>\n
                              • Building strong professional relationships<\/li>\n
                              • Workshop: Active listening and constructive\u00a0feedback<\/li>\n<\/ul>\n

                                Module 7: <\/b>Conflict Resolution with Emotional Intelligence<\/h4>\n
                                  \n
                                • Identifying emotional cues in conflict situations<\/li>\n
                                • Strategies for resolving disputes with empathy\u00a0and clarity<\/li>\n
                                • Simulation: Handling workplace conflicts\u00a0effectively<\/li>\n<\/ul>\n

                                  Module 8:\u00a0<\/b>Leading with Emotional Intelligence<\/h4>\n
                                    \n
                                  • Role of EI in leadership and team dynamics<\/li>\n
                                  • Techniques to inspire and influence team members<\/li>\n
                                  • Interactive session: Coaching and mentoring\u00a0with EI<\/li>\n<\/ul>\n

                                    Module 9:\u00a0<\/b>Sustaining Emotional Intelligence in\u00a0the Workplace<\/h4>\n
                                      \n
                                    • Creating a personal EI development plan<\/li>\n
                                    • Promoting an emotionally intelligent workplace\u00a0culture<\/li>\n
                                    • Group discussion: Challenges and best practices\u00a0for applying EI<\/li>\n<\/ul>\n

                                      Module 10:\u00a0<\/b>Course Conclusion and Way Forward<\/h4>\n
                                        \n
                                      • Review of key learning<\/li>\n
                                      • Interactive Q&A session<\/li>\n
                                      • Development of individual action plans<\/li>\n
                                      • Course evaluation and feedback<\/li>\n<\/ul>\n

                                        \u00a0<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"

                                        Download Brochure \u00a0 Date: 19 & 20 February 2025 Time: 9am – 5:30pm Venue: The Empire Hotel, Subang \u00a0 “Beyond skills. Beyond knowledge. Beyond ordinary leadership.“ Attend this highly rated programme and learn how to: Understand Emotional Intelligence: Define Emotional Intelligence and its key components. Recognise the significance of EI in achieving workplace success. Enhance […]<\/p>\n","protected":false},"author":1,"featured_media":1250,"template":"","meta":[],"class_list":["post-1248","mto-course","type-mto-course","status-publish","has-post-thumbnail","hentry","course_cat-training"],"_links":{"self":[{"href":"https:\/\/ipraxis.asia\/index.php?rest_route=\/wp\/v2\/mto-course\/1248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipraxis.asia\/index.php?rest_route=\/wp\/v2\/mto-course"}],"about":[{"href":"https:\/\/ipraxis.asia\/index.php?rest_route=\/wp\/v2\/types\/mto-course"}],"author":[{"embeddable":true,"href":"https:\/\/ipraxis.asia\/index.php?rest_route=\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ipraxis.asia\/index.php?rest_route=\/wp\/v2\/media\/1250"}],"wp:attachment":[{"href":"https:\/\/ipraxis.asia\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}